Sevenoaks District Council - Customer focus
Created By:
Liz Copeland
Liz Copeland
Last updated:
13 Jun 2022
Case study
Case study about Sevenoaks District Council improving customer experience.
Category:
Characteristics
Change approach
Characteristics » Role of the authority
Characteristics » Role of the elected member
Characteristics » Use of digital and technology
Change approach » Customer focus
Local government services
Local government services » Administration and government