Self-Assessment Tool for local authorities to assess their communications strategies and capabilities
Created By:
Former Member
Last updated:
13 Jun 2022
Tool
This is a self-assessment capability launched in May 2019 by the LGA to help councils self-assess their strategy and capability in their methods of communications
Category:
Critical success factors » Leadership and management
Characteristics » Role of the authority
Characteristics » Use of data and intelligence
Characteristics » Use of digital and technology
Change approach » Customer focus