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Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services - joint call centre

Created By:  thumbnail Liz Copeland
Last updated: 01 Jul 2019
Case study

Case study about Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services joint call handling centre.

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Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services - joint call centre.pdf

Tags: customer centric south east customer service berkshire buckinghamshire oxfordshire emergency services
Category: Characteristics Change approach Characteristics » Managing expenditure Characteristics » Use of digital and technology Change approach » Service focus Local government services Local government services » Community safety