Portsmouth City Council - Systems Thinking
Created By:
Liz Copeland
Liz Copeland
Last updated:
01 Jul 2019
Case study
Case study about Portsmouth's changes to the design and management of environmental services, which is now used across a range of other services.
Category:
Critical success factors
Change approach
Characteristics
Critical success factors » Getting the best from staff
Characteristics » Managing expenditure
Change approach » Service focus
Local government services
Local government services » Environmental protection (including waste and pollution)