LGA Transformation website
Created By:
Tim Adams
Tim Adams
Last updated:
04 Mar 2024
Guide
Councils are undertaking transformation to fundamentally change their systems, processes, and skills to achieve measurable improvements in efficiency, effectiveness, and resident satisfaction. Our Transformation programme offers councils tools, resources, and support at every stage of their transformation activity, whatever service they are looking to transform.
Category:
Critical success factors » Approach to change
Characteristics » Role of the authority
Characteristics » Role of the elected member
Characteristics » Managing income
Characteristics » Managing expenditure
Characteristics » Use of digital and technology
Characteristics » Use of data and intelligence
Characteristics » Procurement and commissioning
Change approach » Service focus
Change approach » Customer focus
Change approach » Joined up
Local government services » Administration and government