Shifting power, supporting communities and reshaping public services
Created By:
Michelle Pickford
Last updated:
16 Sep 2019
Case study
These five case studies from Nesta, are written by local authority innovators working with citizens to reshape public services.
Category:
Change approach
Critical success factors » Approach to change
Characteristics » Procurement and commissioning
Change approach » Service focus
Change approach » Customer focus
Change approach » Community focus
Local government services