Shifting power, supporting communities and reshaping public services

Created By:  thumbnail Michelle Pickford
Last updated: 16 Sep 2019
Case study

These five case studies from Nesta, are written by local authority innovators working with citizens to reshape public services.

Category: Change approach Critical success factors » Approach to change Characteristics » Procurement and commissioning Change approach » Service focus Change approach » Customer focus Change approach » Community focus Local government services