Westminster City Council – Development of a new digital platform and services for Adult Social Care
Created By:
Kaylash Patel
Last updated:
19 Dec 2019
Case study
How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
Category:
Critical success factors » Approach to change
Characteristics » Use of digital and technology
Change approach » Service focus
Local government services » Adult social care