Performance management at Cheshire West and Chester Council
Created By:
Tim Adams
Last updated:
14 Sep 2022
Case study
This case study describes how Cheshire West and Chester Council developed a revised performance management framework (PMF) alongside its new council plan.
Category:
Critical success factors » Leadership and management
Characteristics » Role of the authority
Characteristics » Role of the elected member
Characteristics » Use of data and intelligence
Change approach » Customer focus
Change approach » Joined up