Decision-making and accountability (DMA) LGA toolkit

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024

The DMA approach is an organisational design tool from the LGA and partners which establishes the number of layers of management that an organisation needs – and the units within it – to achieve its purposes most effectively, and the decision rights that managers in different layers require to be empowered.

Category: Change approach Characteristics » Role of the authority Critical success factors » Approach to change Critical success factors » Getting the best from staff Critical success factors » Leadership and management