LGA Transformation Case Studies

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024
Case study

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

Category: Critical success factors » Leadership and management Critical success factors » Approach to change Critical success factors » Getting the best from staff Characteristics » Role of the authority Characteristics » Role of the elected member Characteristics » Managing income Characteristics » Managing expenditure Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Characteristics » Procurement and commissioning Change approach » Service focus Change approach » Customer focus Change approach » Community focus Data maturity » Systems and tools Data maturity » Skills and capability