Nottingham City Council: Create the right environment and support staff

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024
Case study

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

Category: Change approach » Service focus Characteristics » Role of the authority Critical success factors » Getting the best from staff Data maturity » Culture and structure