Gloucestershire transforms access to archives

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024
Case study

A project at Gloucestershire Archives allowing customers to register online for access to the research room and to order documents. This forms part of our Digital Channel Shift Programme.

Category: Change approach » Customer focus Change approach » Service focus Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Data maturity » Culture and structure Data maturity » Systems and tools