Transformation capabilities: Data Intelligence (LGA)

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024

Data needs to be used effectively to inform and prioritise transformation activity, to track progress and to provide service, customer and organisational insights that drive and enable evidence-based change.

What is data intelligence? 

Data refers to facts, figures, statistics, financial, operational, and personal information that is held by councils.   

Data intelligence is the process of using, analysing, and applying insights that are achievable from data, to enable decisions to be made that support council outcomes. 

Category: Change approach » Service focus Critical success factors » Approach to change Critical success factors » Getting the best from staff Critical success factors » Leadership and management Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Data maturity » Culture and structure Data maturity » Data lifecycle Data maturity » Governance and compliance Data maturity » Leadership and strategy Data maturity » Skills and capability Data maturity » Systems and tools