Transformation capabilities: Data Intelligence (LGA)
Created By:
Guy Head
Guy Head
Last updated:
04 Mar 2024
Guide
Data needs to be used effectively to inform and prioritise transformation activity, to track progress and to provide service, customer and organisational insights that drive and enable evidence-based change.
What is data intelligence?
Data refers to facts, figures, statistics, financial, operational, and personal information that is held by councils.
Data intelligence is the process of using, analysing, and applying insights that are achievable from data, to enable decisions to be made that support council outcomes.
Category:
Change approach » Service focus
Critical success factors » Approach to change
Critical success factors » Getting the best from staff
Critical success factors » Leadership and management
Characteristics » Use of data and intelligence
Characteristics » Use of digital and technology
Data maturity » Culture and structure
Data maturity » Data lifecycle
Data maturity » Governance and compliance
Data maturity » Leadership and strategy
Data maturity » Skills and capability
Data maturity » Systems and tools