Transformation capabilities: Digital and Technology (LGA)
Created By:
Guy Head
Guy Head
Last updated:
04 Mar 2024
Guide
The process of designing, developing, configuring and using technology to support council outcomes.
What is Digital and Technology?
Digital and Technology refers to the infrastructure and applications designed, developed, and used by councils to support the efficient and secure delivery of services.
It is the process of designing, developing, configuring, and using technology to support council outcomes.
Category:
Characteristics » Use of data and intelligence
Characteristics » Use of digital and technology
Change approach » Service focus
Change approach » Customer focus
Data maturity » Culture and structure
Data maturity » Systems and tools
Data maturity » Skills and capability