LGA Comms Hub – communications support
Created By:
Guy Head
Last updated:
04 Mar 2024
Tool
It has never been more important for councils to communicate effectively with residents, media, partners and employees.
Whether it’s to encourage greater self-service or to promote understanding of local priorities, effective communication has the power to engage communities, challenge misconception and help your council achieve its objectives.
Here you’ll find advice and guidance on communicating some key issues facing local government and examples of best practice from across our members.
Category:
Change approach » Service focus
Change approach » Customer focus
Critical success factors » Approach to change
Critical success factors » Getting the best from staff
Critical success factors » Leadership and management