The Prosci ADKAR Model | Prosci

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024
Guide

Organizational change requires individual change

The Prosci ADKAR® Model is one of the two foundational models of the Prosci Methodology, in addition to the PCT Model. The word “ADKAR” is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement.

The model was developed nearly two decades ago by Prosci founder Jeff Hiatt after studying the change patterns of more than 700 organizations. The ADKAR Model is used by thousands of change leaders around the world.

Tags: organisational change transformation organisation redesign service redesign organisational culture
Category: Critical success factors » Leadership and management Critical success factors » Approach to change Critical success factors » Getting the best from staff Change approach » Service focus Change approach » Customer focus