IESE Transformation resources and document library

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024
Guide

The Public Sector Transformation Partner

We were created by local authorities as a not-for-profit social enterprise to help them meet the challenges they face in the public sector environment. We have a successful track record of delivering transformation and service improvement programmes across the UK. Not only have we been supporting organisations for over 10 years, but we have delivered real savings of over £1billion for our clients.

Our tailor-made solutions are evidence-based and take a customer-centric community enabling approach to transform your services. They are based on our research-led improvement framework

Tags: organisational change transformation organisation redesign service redesign organisational culture
Category: Critical success factors » Leadership and management Critical success factors » Approach to change Critical success factors » Getting the best from staff Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Change approach » Service focus Change approach » Customer focus Change approach » Community focus