Navigating the future: local government transformation: LGC Article
Created By:
Guy Head
Last updated:
04 Mar 2024
Blog
Cross organisational buy-in to changes that are being made is a key to success
The sector is feeling the pain of financial pressure while awaiting news of which council might fail next. Though the causes and scale may have changed, the pressure remains acute. Budgets are reducing and costs rising, coupled with high inflation and increasing demand, with reduced resilience to manage unexpected costs.
Category:
Change approach » Service focus
Change approach » Customer focus
Characteristics » Use of data and intelligence
Characteristics » Use of digital and technology
Critical success factors » Approach to change
Critical success factors » Getting the best from staff
Critical success factors » Leadership and management