Croydon Council People and Cultural Transformation Strategy

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024

This four-year strategy aims to enable the delivery of the Mayor’s Business Plan and the delivery of the strategic objective ‘A transformed council listens to residents and delivers good services’, specifically priority four to ‘Develop a workforce which respects and delivers for our diverse communities’. We recognise that developing the right culture is essential to delivering the necessary change that sustains transformation and workforce improvement and is something that is raised repeatedly by our staff and members in focus groups, networks, general discussions and in the Crossing the Threshold program.

Category: Change approach » Community focus Change approach » Customer focus Change approach » Service focus Critical success factors » Approach to change Critical success factors » Getting the best from staff Critical success factors » Leadership and management