This four-year strategy aims to enable the delivery of the Mayor’s Business Plan and the delivery of the strategic objective ‘A transformed council listens to residents and delivers good services’, specifically priority four to ‘Develop a workforce which respects and delivers for our diverse communities’. We recognise that developing the right culture is essential to delivering the necessary change that sustains transformation and workforce improvement and is something that is raised repeatedly by our staff and members in focus groups, networks, general discussions and in the Crossing the Threshold program.