West Lothian Performance and Transformation Strategy 2023-2028
Created By:
Guy Head
Last updated:
04 Mar 2024
Report
West Lothian Council has long been known as one of the top performing local authorities in the United Kingdom and has been recognised as an outstanding performer across all sectors in the UK and Europe in prestigious external assessment and benchmarking exercises.
The Performance and Transformation Strategy is designed to support transformation and growth in a council that is working to improve lives and make West Lothian a great place to live, work, learn and do business. It sets out the key outcomes, activities and behaviours that the council will pursue in support of our corporate priorities and a culture of continuous improvement
Category:
Change approach » Community focus
Change approach » Customer focus
Change approach » Service focus
Characteristics » Role of the authority
Critical success factors » Approach to change
Critical success factors » Getting the best from staff
Critical success factors » Leadership and management