Grant Thornton Public Sector Transformation Blueprint

Created By:  thumbnail Guy Head
Last updated: 04 Mar 2024

The public sector faces challenges on almost every front: budget constraints, insufficient revenue generation, soaring costs, economic uncertainty, increased service demand, and inefficiencies in service delivery – to name just a few.

While addressing these immediate concerns is essential, our experience tells us that a singular focus on short-term issues often leads to temporary solutions and overlooks the deeper, systemic factors causing these problems.

Category: Change approach » Service focus Critical success factors » Approach to change Critical success factors » Getting the best from staff Critical success factors » Leadership and management Characteristics » Use of data and intelligence Characteristics » Use of digital and technology