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    Performance management at Bristol City Council
    This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.
    By:  thumbnail Tim Adams
    Last updated:  14 Sep 2022
    Type:  Case study
    0
  • Resource
    Transparency in data analytics and algorithms assisting decision making [GOV.UK]
    This is a government blog published on GOV.UK by the Government Digital Service (GDS) in July 2022.  It sets out government thinking on the need and approach to being transparent in the...
    By:  thumbnail Tim Adams
    Last updated:  05 Jul 2022
    Type:  Blog
    0
  • Resource
    Greater Manchester Combined Authority (GMCA) Information Strategy
    Greater Manchester Combined Authority (GMCA) has put much thought into its policies and strategies for the management and use of the data it holds.  The strategy is grounded in protection and...
    By:  thumbnail Tim Adams
    Last updated:  27 Jun 2022
    Type:  Case study
    0
  • Resource
    Cornwall Council Digital and Data Strategy 2022
    One of Cornwall Council’s four target outcomes from 2022 is to be an empowering and enterprising organisation in which its Customer Philosophy sets out an ambition that its services are...
    By:  thumbnail Tim Adams
    Last updated:  10 Jun 2022
    Type:  Report
    0
  • Resource
    Publishing local services information to new national data standard Open Referral UK
    Since 2015 local government (led by the LGA and participating councils) has been working to develop a new national data standard to set out how information about local and hyper local services...
    By:  thumbnail Tim Adams
    Last updated:  15 Jun 2022
    Type:  Case study
    0
  • Resource
    Mobility Hub initiative at Plymouth City Council to support climate change challenge
    This scheme forms part of a programme of investment through the Transforming Cities Fund (TCF), that collectively, helps reduce congestion, improve air quality and help the city prosper by...
    By:  thumbnail Tim Adams
    Last updated:  04 Feb 2021
    Type:  Case study
    0
  • Resource
    Benchmarking at Coventry City Council
    This case study highlights the work that Coventry City Council has undertaken to view local and comparative performance data for benchmarking. Coventry makes use of the LG Inform Plus direct...
    By:  thumbnail Mike Thacker
    Last updated:  15 Jun 2022
    Type:  Case study
    0
  • Resource
    New Zealand charter for algorithm use in predictive analytics and artificial intelligence
    In August 2020, the NZ Government become the first in the world to outline a set of standards to guide the use of algorithms by public agencies.  We live in a data rich world where algorithms...
    By:  thumbnail Tim Adams
    Last updated:  15 Jun 2022
    Type:  Guide
    0
  • Resource
    North East Cambridge Area action Plan
    Two councils in the Cambridge area - Cambridge City and South Cambridgeshire - have joined forces to communicate and inform their citizens about their plan for area rejuvenation. They have used...
    By:  thumbnail Tim Adams
    Last updated:  30 Jul 2020
    Type:  Case study
    0
  • Resource
    The Sourcing Playbook
    The Sourcing Playbook is aimed at Commercial/Procurement, Finance, Project Delivery, Policy, and any professionals across the public sector who are responsible for the planning and delivery of...
    By:  thumbnail Juliet Whitworth
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    How One Person Can Change the Conscience of an Organization
    Corporate transformations do not always start at the top. Middle managers can make significant change when they have the right mindset.  This article summarises the key elements of that...
    By:  thumbnail Juliet Whitworth
    Last updated:  08 Jun 2020
    Type:  Blog
    0
  • Resource
    Essex County Council - Insight Blog
    Insight blog, for all things research in Essex
    By:  Sean Marks
    Last updated:  15 Jun 2022
    Type:  Blog
    0
  • Resource
    Six Methods of Online Consultation
    A guide to different ways to consult with local people using online methods, by CitizenLab 2020
    By:  thumbnail Juliet Whitworth
    Last updated:  02 Apr 2020
    Type:  Guide
    0
  • Resource
    Planning service: reducing costs and increasing income from new commercial services
    Wycombe District Council reduced the annual cost of its planning service by £500,000 without cutting jobs. Client satisfaction and staff morale were...
    By:  Peter Forest
    Last updated:  03 Mar 2020
    Type:  Case study
    0
  • Resource
    The Art of Brilliance: A Handbook for Leaders of Transformation Programmes
    A practical guide to help project managers focus on the right behaviours that are needed to deliver complex transformations.
    By:  thumbnail Juliet Whitworth
    Last updated:  25 Feb 2020
    Type:  Guide
    0
  • Resource
    Birmingham – climate change and vulnerable communities
    Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will...
    By:  Kaylash Patel
    Last updated:  25 Feb 2020
    Type:  Case study
    0
  • Resource
    How Toronto Reined In Big Tech
    An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.
    By:  thumbnail Juliet Whitworth
    Last updated:  15 Jun 2022
    Type:  Other
    0
  • Resource
    Embracing digital transformation - Lewisham Council
    This case study sets out the benefits of becoming a more digital focused council.
    By:  Former Member
    Last updated:  17 Jan 2020
    Type:  Case study
    1
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    Eastleigh Borough Council – Implementation of new target operating model
    Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more ...
    By:  Former Member
    Last updated:  30 Dec 2019
    Type:  Case study
    0
  • Resource
    Designing Services: Scoping the Transaction
    A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user...
    By:  thumbnail Juliet Whitworth
    Last updated:  27 Dec 2019
    Type:  Guide
    0
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