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Service toolkit

Créé par:  thumbnail Guy Head
Dernière mise à jour: 04 mars 2024
Tool

Collection of resources to help in the designing and building of services that meet gov standards.
 

Étiquettes: transformation service redesign
Category: Change approach » Service focus Characteristics » Role of the authority Critical success factors » Approach to change
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  • Resource
    Self-Assessment Tool for local authorities to assess their communications strategies and capabilities
    This is a self-assessment capability launched in May 2019 by the LGA to help councils self-assess their strategy and capability in their methods of communications
    Par:  thumbnail Tim Adams
    Dernière mise à jour:  13 juin 2022
    Type:  Tool
    0
  • Resource
    East Sussex County Council - Friends against scams
    Case study about East Sussex Trading Standards Friends against scams.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Knowsley Metropolitan Borough Council - Better Together
    Case study about Knowsley Council Better Together working in partnership.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Maidstone Borough Council - Report it app
    Case study about Maidstone Council's Report it app.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Hart District Council - Business Support
    Case study about Hart Council's efficient business support.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    North West Leicestershire District Council - waste services
    Case study about North West Leicestershire Council's waste services.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    West Oxfordshire District and Cotswold District Councils - Merged management
    Case study about West Oxfordshire and Cotswold Councils' merged management structure. https://www.westoxon.gov.uk https://www.cotswold.gov.uk
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    City of London - Organisational review
    Case study about City of London's organisational review.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Wycombe District Council - Parking review
    Case study about Wycombe Council's parking review.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Adur and Worthing District Councils - review of procurement
    Case study about Adur and Worthing Councils' scoping review of procurement.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Adur and Worthing District Councils - First joint management
    Case study about Adur and Worthing Councils working in partnership.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Cambridge City, Huntingdonshire District and South Cambridgeshire District Councils - shared IT services - 3C
    Case study about Cambridge, Huntingdonshire and South Cambridgeshire Councils implementing shared IT services. https://www.cambridge.gov.uk http://www.huntingdonshire.gov.uk ...
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Cambridge City, South Cambridgeshire District and Huntingdonshire District Councils - Tri-legal team merger - 3C
    Case study about Cambridge, Huntingdonshire and South Cambridgeshire Councils joining up their legal departments. https://www.cambridge.gov.uk http://www.huntingdonshire.gov.uk ...
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Sevenoaks District Council - Customer focus
    Case study about Sevenoaks District Council improving customer experience.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    South Hams District and West Devon Borough Councils - Organisation redesign
    Case study about South Hams and West Devon Councils integrating back end services. https://www.southhams.gov.uk https://www.westdevon.gov.uk
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Bracknell Forest Borough Council - support service restructure
    Case study about Bracknell Forest Council restructuring their support services.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  10 juin 2022
    Type:  Case study
    0
  • Resource
    Ryedale District Council - Organisational change
    Case study about Ryedale Council's new behaviours based approach.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  10 juin 2022
    Type:  Case study
    0
  • Resource
    Aylesbury Vale District Council - Planning innovation
    Case study about Aylesbury Vale Council's planning innovation.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  13 juin 2022
    Type:  Case study
    0
  • Resource
    Birmingham City Council - Innovation in council house building
    Case study about Birmingham City Council's innovation in council house building.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  10 juin 2022
    Type:  Case study
    0
  • Resource
    Wrexham County Borough Council - Customer focused communications
    Case study about Wrexham Council targeting customer-focused communications.
    Par:  thumbnail Liz Copeland
    Dernière mise à jour:  10 juin 2022
    Type:  Case study
    0
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