Managing technology that manages people: a Social Partnership approach to algorithmic management systems in the Welsh public sector

On behalf of the Workforce Partnership Council (WPC), this document provides guidance to managers, trade unions and other worker representatives on the use of algorithms and artificial intelligence systems in devolved public sector workplaces for the management of staff and their work. The document considers the opportunities and risks related to technological systems that are used to manage people at work – for example, in recruitment, task allocation, shift allocation or staff monitoring – and provides general principles that should guide representatives of employers and worker representatives in engaging with dialogue and decision-making on this topic.