Using artificial intelligence at work: a benchmarking report on the awareness and understanding of artificial intelligence in the Welsh public sector

Small-scale user research was conducted to scope how workers in the Welsh public sector understand artificial intelligence (AI), particularly with regard to how AI relates to the workplace. The user research was carried out as part of a larger project being conducted by the Welsh Workforce Partnership Council (WPC). The WPC brings together representatives of the Welsh Government, representatives of employers and representatives of trade unions in partnership and its remit covers work in the public sector. This user research will be put before the WPC for agreement in November 2024 and it is based on data collected by members of the WPC AI sub-group in August and September 2024.