A report published by the BEUC, a consumer rights organisation in Europe, on regulating AI to protect consumer’s rights.  

Link: Regulating AI and consumer rights

Contents include: - 

Objectives and consumer protection gap 

The implications and risks of maximum harmonisation  

Main definitions and concept (Article 3)  

• AI system  

• User  

• Risk 

• Harm  

• Intended purpose and misuse  

• Biometric data  

• Remote biometric identification system 

List of prohibited practices (Article 5)  

• Subliminal techniques causing behavioural distortion and harm 

• Vulnerability of groups 

• Social scoring  

• Real-time remote biometric identification 

• Emotion recognition  

• Scientifically unproven AI systems  

Scope restriction and risk assessment  

• Scope restriction  

• High-risk systems  

• Updating the list of high-risk systems  

• Systems other than high-risk 

• Assessment methodology to determine the level of risk 

Horizontal AI principles and rights for consumers  

• Transparency, explanation and objection  

• Accountability and control  

• Fairness  

• Non-discrimination 

• Safety and Security  

• Access to justice and the right to redress  

• Reliability and robustness  

Conformity assessment procedure 

Standards  

Enforcement  

• Reporting of serious incidents and malfunctioning of high-risk systems 

• Governance structure and enforcement  

• Access to data and documentation  

• Procedure for dealing with AI presenting a risk at the national level 

• Union Safeguard Procedure  

AI Board  

Interplay with other areas of EU laws  

• General data protection regulation  

• Product Liability Directive  

• Medical Devices Regulation 

• AI and consumer law – addressing digital asymmetry  

• AI and sustainability  

• AI and financial services  

• AI and trade