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Resources - Transformation and Innovation Exchange
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Generative AI – Guidance for Local Authority Leaders
This two page guidance is aimed at local authority leaders who want to understand the basics of what GenAI is, how it might impact their council, and how their council can avoid and mitigate the...
Resource
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Par:
Kate Cooper
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Dernière mise à jour:
02 oct. 2023
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Type:
Guide
0
0
The Government Data Quality Framework
This framework presents a set of principles for effective data quality management, and provides practical advice to support their implementation. The framework is relevant for anyone working...
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
08 sept. 2023
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Type:
Guide
0
0
Supporting data integration with UPRNs
Discover videos from senior politicians, managers and practitioners in local authorities and central government, explaining the benefits that councils can gain from using integrating their systems...
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
08 sept. 2023
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Type:
Guide
0
1
Guidance on creating and sharing spreadsheets
This guidance will help you avoid common errors when working with spreadsheets, consider user needs, improve interoperability and create more accessible spreadsheets.
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
08 sept. 2023
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Type:
Guide
0
0
Resident satisfaction surveys - question set and benchmarking guidance
This guidance from the LGA has two elements: 1. A ready to use question set which is cognitively tested, developed in consultation with the sector and with advice from Ipsos Mori. These questions...
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
08 sept. 2023
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Type:
Tool
0
0
LG Inform benchmarking clubs
In addition to the thousands of published metrics we source from government websites, LG Inform provides the sector with its own free benchmarking tool. This local data is collected directly from...
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
08 sept. 2023
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Type:
Tool
0
0
LGA national and regional resident satisfaction polling
The LGA conducts regular national telephone polling to track resident satisfaction with councils, three times a year. In addition, regional level results are published on an annual basis.
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
08 sept. 2023
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Type:
Other
0
0
Description of the role of an enterprise architect
A description of what an enterprise architect does and the skills needed to do the job.
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
08 sept. 2023
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Type:
Guide
0
0
An example of transparent working practice for data and digital projects
GOV.UK is the digital home for the UK government. It’s run by the Government Digital Service (GDS). They publish a 'roadmap', which describes what they have recently done, what they are currently...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
08 sept. 2023
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Type:
Tool
0
0
Description of the role of a data architect
A description of what a data architect does and the skills needed to do the job.
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
08 sept. 2023
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Type:
Tool
1
0
Open Referral UK
Open Referral UK is a UK version of the international standard for interchange of open data describing human services. Open Referral UK is endorsed by the UK Cabinet Office’s Data Standards...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
21 août 2023
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Type:
Guide
1
0
Standard Lists
Standard Lists are taxonomies maintained by the LGA and made available openly for categorising and cross-referencing information. Standard Lists are provided by the LGA’s LG Inform Plus suite of...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
21 août 2023
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Type:
Guide
0
0
File Exchange
File Exchange is a simple LGA service for saving and sharing files and links that can be searched by users and maintained by authorised users. File exchange is a service provided by the LGA’s LG...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
21 août 2023
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Type:
Tool
0
0
Record of Processing Aactivity (RoPA) Tool
RoPA is an LGA service that lets councils create and maintain their record of processing Activity, as required by General Data Protection Regulations. RoPA (Record of\Processing Activity) tool...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
21 août 2023
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Type:
Tool
0
0
Records Retention
Records Retention is an LGA service that provides guidance on the retention of records in relation to each service in the Local Government Services List. Records Retention is a service provided...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
21 août 2023
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Type:
Tool
0
0
Powers and Duties
Powers and Duties is an LGA service that gives the legal duty under which local authorities must provide a service and the legal powers which authorities may provide a service. Powers &...
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
21 août 2023
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Type:
Tool
0
0
LG Inform Plus - Natural Neighbourhoods
Natural Neighbourhoods is an LGA-hosted service that provides detailed information and open data on statistical and administrative geospatial areas, including user-defined areas. Natural...
Resource
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Par:
Roopal Shah
|
Dernière mise à jour:
21 août 2023
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Type:
Tool
0
0
LG Inform Plus - Data Tool and API
Tools and programmer interfaces to provide access to the raw data used by LG Inform and LG Inform Plus. The LG Inform Plus Data Tool and Application Programming Interface (API) provide access to...
Resource
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Par:
Roopal Shah
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Dernière mise à jour:
21 août 2023
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Type:
Tool
0
0
Powers and Duties tool
Powers and Duties is an LGA service that gives the legal duty under which local authorities must provide a service and the legal powers which authorities may provide a service. Powers and Duties...
Resource
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Par:
Kate Cooper
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Dernière mise à jour:
02 août 2023
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Type:
Tool
0
0
LG Inform Plus - Reports
Reports on the demography, performance and makeup of areas such as wards, councils, health areas and parliamentary constituencies. LG Inform Plus Reports form part of the LG Inform Plus suite of...
Resource
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Par:
Kate Cooper
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Dernière mise à jour:
02 août 2023
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Type:
Tool
0
0
LGA guidance on understanding the views of residents
Read this guidance to see how you can run more effective resident satisfaction, service specific and 'who reads what' surveys and consultations with your communities.
Resource
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Par:
Kate Cooper
|
Dernière mise à jour:
31 juil. 2023
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Type:
Guide
0
0
Using the Unique Property Reference Number (UPRN) – a guide for councils
The Unique Property Reference Number (UPRN) should be fundamental to all data matching and, therefore, to all data analysis. To learn more about UPRNs and for a comprehensive guide to using them,...
Resource
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Par:
Kate Cooper
|
Dernière mise à jour:
31 juil. 2023
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Type:
Guide
0
0
National Data Strategy
The National Data Strategy is a framework for the action the government will take on data. It looks at how the government can leverage existing UK strengths to boost the better use of data...
Resource
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Par:
Kate Cooper
|
Dernière mise à jour:
26 juil. 2023
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Type:
Report
0
0
The Local Government Digitalisation Almanac
This guide contains simple steps, practical examples and recommended reading to support councils as they push forwards with the 12 critical goals of digitalisation. It aims to make the...
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
17 avr. 2023
|
Type:
Guide
0
0
Data Sharing Governance Framework
The Government published the Data Sharing Governance Framework in May 2022. This sets out five principles to follow to make data sharing more efficient: Commit to leadership and...
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
02 août 2023
|
Type:
Guide
0
0
Performance management of council-led commercial activity (LGA)
This review of lessons learned summarises the particular points to consider when looking at governance and performance management of commercial activity within councils.
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
14 sept. 2022
|
Type:
Case study
1
0
Performance management at Rochdale Borough Council
This case study explains how Rochdale Borough Council is working to develop an organisational culture that maximises the benefits of data and performance management.
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
14 sept. 2022
|
Type:
Case study
0
0
Performance management at Basildon Borough Council
This case study explores how Basildon Borough Council developed a positive performance management culture based on transparency, ‘no blame’, and ownership of the process across all levels of...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
14 sept. 2022
|
Type:
Case study
0
0
Performance management at High Peak Borough Council and Staffordshire Moorlands District Council
This case study describes how High Peak Borough Council and Staffordshire Moorlands District Council have embedded performance management at all levels within both councils.
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
14 sept. 2022
|
Type:
Case study
0
0
Performance management at Cheshire West and Chester Council
This case study describes how Cheshire West and Chester Council developed a revised performance management framework (PMF) alongside its new council plan.
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
14 sept. 2022
|
Type:
Case study
1
0
Performance management at Bristol City Council
This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
14 sept. 2022
|
Type:
Case study
0
0
Transparency in data analytics and algorithms assisting decision making [GOV.UK]
This is a government blog published on GOV.UK by the Government Digital Service (GDS) in July 2022. It sets out government thinking on the need and approach to being transparent in the...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
05 juil. 2022
|
Type:
Blog
0
0
Greater Manchester Combined Authority (GMCA) Information Strategy
Greater Manchester Combined Authority (GMCA) has put much thought into its policies and strategies for the management and use of the data it holds. The strategy is grounded in protection and...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
27 juin 2022
|
Type:
Case study
0
0
Cornwall Council Digital and Data Strategy 2022
One of Cornwall Council’s four target outcomes from 2022 is to be an empowering and enterprising organisation in which its Customer Philosophy sets out an ambition that its services are...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
10 juin 2022
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Type:
Report
0
0
Publishing local services information to new national data standard Open Referral UK
Since 2015 local government (led by the LGA and participating councils) has been working to develop a new national data standard to set out how information about local and hyper local services...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Case study
1
0
Mobility Hub initiative at Plymouth City Council to support climate change challenge
This scheme forms part of a programme of investment through the Transforming Cities Fund (TCF), that collectively, helps reduce congestion, improve air quality and help the city prosper by...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
04 févr. 2021
|
Type:
Case study
0
0
Benchmarking at Coventry City Council
This case study highlights the work that Coventry City Council has undertaken to view local and comparative performance data for benchmarking. Coventry makes use of the LG Inform Plus direct...
Resource
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Par:
Mike Thacker
|
Dernière mise à jour:
15 juin 2022
|
Type:
Case study
1
0
New Zealand charter for algorithm use in predictive analytics and artificial intelligence
In August 2020, the NZ Government become the first in the world to outline a set of standards to guide the use of algorithms by public agencies. We live in a data rich world where algorithms...
Resource
|
Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Guide
1
0
North East Cambridge Area action Plan
Two councils in the Cambridge area - Cambridge City and South Cambridgeshire - have joined forces to communicate and inform their citizens about their plan for area rejuvenation. They have used...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
30 juil. 2020
|
Type:
Case study
0
0
The Sourcing Playbook
The Sourcing Playbook is aimed at Commercial/Procurement, Finance, Project Delivery, Policy, and any professionals across the public sector who are responsible for the planning and delivery of...
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
01 mars 2024
|
Type:
Guide
0
0
How One Person Can Change the Conscience of an Organization
Corporate transformations do not always start at the top. Middle managers can make significant change when they have the right mindset. This article summarises the key elements of that...
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
08 juin 2020
|
Type:
Blog
0
0
Essex County Council - Insight Blog
Insight blog, for all things research in Essex
Resource
|
Par:
Sean Marks
|
Dernière mise à jour:
15 juin 2022
|
Type:
Blog
1
0
Six Methods of Online Consultation
A guide to different ways to consult with local people using online methods, by CitizenLab 2020
Resource
|
Par:
Juliet Whitworth
|
Dernière mise à jour:
02 avr. 2020
|
Type:
Guide
0
0
Planning service: reducing costs and increasing income from new commercial services
Wycombe District Council reduced the annual cost of its planning service by £500,000 without cutting jobs. Client satisfaction and staff morale were...
Resource
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Par:
Peter Forest
|
Dernière mise à jour:
03 mars 2020
|
Type:
Case study
1
0
The Art of Brilliance: A Handbook for Leaders of Transformation Programmes
A practical guide to help project managers focus on the right behaviours that are needed to deliver complex transformations.
Resource
|
Par:
Juliet Whitworth
|
Dernière mise à jour:
25 févr. 2020
|
Type:
Guide
0
0
Birmingham – climate change and vulnerable communities
Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will...
Resource
|
Par:
Kaylash Patel
|
Dernière mise à jour:
25 févr. 2020
|
Type:
Case study
8
0
How Toronto Reined In Big Tech
An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.
Resource
|
Par:
Juliet Whitworth
|
Dernière mise à jour:
15 juin 2022
|
Type:
Other
2
0
Embracing digital transformation - Lewisham Council
This case study sets out the benefits of becoming a more digital focused council.
Resource
|
Par:
Former Member
|
Dernière mise à jour:
17 janv. 2020
|
Type:
Case study
4
1
Eastleigh Borough Council – Implementation of new target operating model
Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more ...
Resource
|
Par:
Former Member
|
Dernière mise à jour:
30 déc. 2019
|
Type:
Case study
0
0
Designing Services: Scoping the Transaction
A guide to help service design by scoping out the transaction well at the start of the project. This is part of Design Community's work to ensure government services are designed to meet user...
Resource
|
Par:
Juliet Whitworth
|
Dernière mise à jour:
27 déc. 2019
|
Type:
Guide
2
0
Lessons Learned From Five Years of Failure
A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
Resource
|
Par:
Juliet Whitworth
|
Dernière mise à jour:
27 déc. 2019
|
Type:
Blog
0
0
Income Generation For Local Authorities
There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary...
Resource
|
Par:
Kaylash Patel
|
Dernière mise à jour:
23 déc. 2019
|
Type:
Blog
0
0
Westminster City Council – Development of a new digital platform and services for Adult Social Care
How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
Resource
|
Par:
Kaylash Patel
|
Dernière mise à jour:
19 déc. 2019
|
Type:
Case study
0
0
Wokingham Borough Council - implementation of a new operating model
This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an...
Resource
|
Par:
Former Member
|
Dernière mise à jour:
18 déc. 2019
|
Type:
Report
0
0
Troubled Families Programme
The Troubled Families Programme helps thousands of families across England to get the help they need to address multiple, complex problems.
Resource
|
Par:
Kaylash Patel
|
Dernière mise à jour:
11 déc. 2019
|
Type:
Blog
0
0
East Riding of Yorkshire Council use of Building Information Modelling
East Riding of Yorkshire Council has developed in Bridlington one of the best leisure facilities in the country. Using Building Information Modelling (BIM), the project team has successfully...
Resource
|
Par:
Tim Adams
|
Dernière mise à jour:
09 déc. 2019
|
Type:
Case study
0
0
Identifying the health care system benefits of housing with care
The Housing Learning and Improvement Network (Housing LIN) and Southampton City Council have published the results of a study that highlights the health care system benefits of housing with care.
Resource
|
Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Report
0
0
How to Develop a Community-Led Approach to Age Friendly Housing in Central Bedfordshire
This guide by the Housing LIN (Housing Learning and Improvement Network) sets out action that will assist communities in Central Bedfordshire to take the next steps in implementing plans to...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Report
0
0
Lessons learned in housing an ageing population
A report by the Housing LIN ( Housing Learning and Improvement Network) ...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Report
1
0
Successful stakeholder management
A booklet guide on successful stakeholder management produced from the LGA's Digital Channel Shift Programme
Resource
|
Par:
Olivia Lancaster
|
Dernière mise à jour:
18 nov. 2019
|
Type:
Guide
0
0
User research and testing
A booklet guide on user research and testing produced from the LGA's Digital Channel Shift Programme
Resource
|
Par:
Olivia Lancaster
|
Dernière mise à jour:
18 nov. 2019
|
Type:
Guide
0
0
Running a successful project
A booklet on how to run a successful project produced from the LGA's Digital Channel Shift Programme
Resource
|
Par:
Olivia Lancaster
|
Dernière mise à jour:
18 nov. 2019
|
Type:
Guide
1
0
Benefits of using an agile approach
A booklet guide outlining the benefits of using an agile approach produced from the LGA's Digital Channel Shift Programme
Resource
|
Par:
Olivia Lancaster
|
Dernière mise à jour:
18 nov. 2019
|
Type:
Guide
2
0
Pembrokeshire - kerb-side recycling scheme
Pembrokeshire County Council launched a new, novel kerbside recycling scheme in Autumn 2019. This Youtube video is a light-hearted communications channel for its residents and is an innovative...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
07 nov. 2019
|
Type:
Other
0
0
Realising the potential of early intervention
This major report sets out a bold plan of action to ensure effective early intervention is available to the children, young people and families who need it most.
Resource
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Par:
Kaylash Patel
|
Dernière mise à jour:
29 oct. 2019
|
Type:
Report
0
0
LGA / ODI eLearning modules on better use of data and open data
The Local Government Association and the Open Data Institute worked in partnership in 2017/8 to develop a series of six online, free eLearning modules aimed at helping to inform users on the...
Resource
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Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Training
1
0
NHS Secondary use of data governance tool
This tool consists of six steps that help care systems to establish robust data governance for integrated care. These steps can be undertaken sequentially to provide an end-to-end solution, or...
Resource
|
Par:
Tim Adams
|
Dernière mise à jour:
15 juin 2022
|
Type:
Tool
1
0
LG Inform
A data tool maintained by the LGA that brings together more than 5,000 pieces of up-to-date performance, financial, demographic and other data about a council and its area, and presents it in...
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
15 juin 2022
|
Type:
Tool
3
0
Helping Staff to Embrace Change
A blog about how to help staff internalise and embrace change, through empowering advocates and champions.
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
25 sept. 2019
|
Type:
Blog
0
0
Transformation as a Journey
A blog about how to demonstrate the leadership that is needed to drive change internally.
Resource
|
Par:
Juliet Whitworth
|
Dernière mise à jour:
25 sept. 2019
|
Type:
Blog
0
0
20 Tools for Innovating in Government
This handbook from NESTA offers 20 tools proven to help innovation flourish inside government, based on their work for over more than a decade
Resource
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Par:
Michelle Pickford
|
Dernière mise à jour:
18 sept. 2019
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Type:
Tool
0
0
Shifting power, supporting communities and reshaping public services
These five case studies from Nesta, are written by local authority innovators working with citizens to reshape public services.
Resource
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Par:
Michelle Pickford
|
Dernière mise à jour:
16 sept. 2019
|
Type:
Case study
0
0
Transforming Outcomes for People, Places and Public Services
An article about a new community-based multi-agency approach that is demonstrating it can transform outcomes for people in Oldham and as a result is also generating savings for the public purse.
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
05 sept. 2019
|
Type:
Case study
1
0
Developing a New Model for Delivering Children's Social Care
A case study of how Leicestershire County Council developed a care placement strategy to help them improve the process for managing children in the care system, which involved working with an...
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
05 sept. 2019
|
Type:
Case study
0
0
Transformation in Rotherham
An article by Ian Thomas, former Director of Children and Young People's Services at Rotherham Borough Council, on his experience of transforming children's services.
Resource
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Par:
Juliet Whitworth
|
Dernière mise à jour:
05 sept. 2019
|
Type:
Case study
0
0
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