Resources - Transformation and Innovation Exchange
Sevenoaks District Council - Customer focus
Case study about Sevenoaks District Council improving customer experience.
By
Liz Copeland
Published 28 June 2019
Bracknell Forest Borough Council - support service restructure
Case study about Bracknell Forest Council restructuring their support services.
By
Liz Copeland
Published 28 June 2019
Ryedale District Council - Organisational change
Case study about Ryedale Council's new behaviours based approach.
By
Liz Copeland
Published 28 June 2019
Aylesbury Vale District Council - Planning innovation
Case study about Aylesbury Vale Council's planning innovation.
By
Liz Copeland
Published 28 June 2019
Wrexham County Borough Council - Customer focused communications
Case study about Wrexham Council targeting customer-focused communications.
By
Liz Copeland
Published 28 June 2019
Birmingham City Council - Innovation in council house building
Case study about Birmingham City Council's innovation in council
house building.
By
Liz Copeland
Published 28 June 2019
Cheshire East Council - Self Care Award
Case study about Cheshire East Council's promotion of self care.
By
Liz Copeland
Published 28 June 2019
Aylesbury Vale District Council - New business model
Case study about implementing a new business model at Aylesbury Vale Council.
By
Liz Copeland
Published 28 June 2019
Isle of Wight Council - Collaboration with care providers
Case study introducing a new care assurance framework at Isle of
Wight Council.
By
Liz Copeland
Published 28 June 2019
Wigan Metropolitan Borough Council - Single view of a child's record
Case study about Wigan Council's development of a single view of a
child's record.
By
Liz Copeland
Published 28 June 2019
Stafford Borough Council - ForwardHouse
Case study about Stafford Borough Council's partnership with
Staffordshire Women's Aid to develop ForwardHouse refuge.
By
Liz Copeland
Published 28 June 2019
NALC - Digital Mapping Toolkit
NALC is the National Association of Local Councils. It is a
supporting member organisation for Town and Parish Councils. This
document is a useful guide and summary of the practices and benefit..
By
Tim Adams
Published 28 June 2019
Self-Assessment Tool for local authorities to assess their communications strategies and capabilities
This is a self-assessment capability launched in May 2019 by the LGA
to help councils self-assess their strategy and capability in their
methods of communications
By
Tim Adams
Published 28 June 2019