Resources - Transformation and Innovation Exchange
Nationwide Building Society - Customer Demand
Case study about Nationwide's call centre staff development programme.
By
Liz Copeland
Published 01 July 2019
Metropolitan Police - One Met Model
Case study about the Metropolitan Police One Met Model transformation
and business redesign programme.
By
Liz Copeland
Published 01 July 2019
Lincolnshire Police - Records management system
Case study about Lincolnshire Police's sector leading integrated
mobile technology records management system.
By
Liz Copeland
Published 01 July 2019
Lewes District and Eastbourne Borough Councils - joint transformation programme
Case study about how Lewes District and Eastbourne Borough Councils
have brought their teams together, have reduced expenditure and are
developing a more creative, innovative culture.
By
Liz Copeland
Published 01 July 2019
London Borough of Lambeth - Oracle Cloud standardisation
Case study about Lambeth's integration and standardisation of IT systems.
By
Liz Copeland
Published 01 July 2019
London Borough of Lambeth - integrated leisure and health
Case study about Lambeth's integrated leisure and health that
encourages healthier lifestyles.
By
Liz Copeland
Published 01 July 2019
Kent Public Service Network
Case study about implementing public roaming wifi via the Kent Public
Service Network partnership.
By
Liz Copeland
Published 01 July 2019
Kent County Council - Human Resources
Case study telling how Kent County Council have restructured their
Human Resources.
By
Liz Copeland
Published 01 July 2019
Kent County Council and University of Kent - Digital Inclusion
Case study about a collaborative initiative between Kent Local
Authorities and the University of Kent to comprehensively tackle the
challenges of new accessibility regulations.
By
Liz Copeland
Published 01 July 2019
The barriers of binary thinking: tackling health-related worklessness on the Wirral
Through a combination of place-based ethnography and peer research,
we revealed how a large proportion of ESA claimants were completely
isolated from any support. A lack of co-ordination between ..
By
Tim Adams
Published 01 July 2019
Creative responses to local Data Users' needs: Data Stories and R-Area Profiles
Oxfordshire County Council has developed new Data Stories following a
consultation with local data users. Data Stories provide data on a
topic as a sequence of interactive infographics. This enab..
By
Tim Adams
Published 01 July 2019
The value of making friends: How a deeper understanding of user need has created a brighter future for children in Waltham Forest
Using place-based ethnography, depth-interviews, co-design and
stakeholder workshops our research went beyond ‘stated needs’ to
reveal the underlying needs and difficulties facing parents and
c..
By
Tim Adams
Published 01 July 2019
The Suffolk Joint Strategic Needs Assessment (JSNA)
Healthy Suffolk is home to our JSNA, and also a hub for the Health
& Well Being Board. . From its initial launch we have constantly
striven to increase engagement, utilising new technology, n..
By
Tim Adams
Published 01 July 2019
From monster mother to local leader - Essex all-age autism strategy
This project has achieved real impact by engaging decision makers and
practitioners through innovative presentation of local area research
to co-produce an All-Age Autism strategy.
By
Tim Adams
Published 01 July 2019
Understanding of complex anti-social behaviour cases including cases presented at partner risk assessment conference (ASBRAC)
The volume of recorded anti-social behaviour (ASB) has been slowly
decreasing over the last three years. However, the number of ASBRAC
(Anti-Social Behaviour Risk Assessment Conference) cases has..
By
Tim Adams
Published 01 July 2019
Troubled Families Evaluation 2017
Manchester City Council has been tracking 5,000 families over the
past 6 years to understand, inform and evidence the delivery of the
National Troubled Families programme. The evidence produced i..
By
Tim Adams
Published 01 July 2019
Association for Public Service Excellence
Working on a not-for-profit basis, the association for public service
excellence (APSE) is dedicated to promoting excellence in the delivery
of front line services to local communities around the..
By
Tim Adams
Published 01 July 2019
Research capacity and research governance in local authority settings in England
The survey found that most researchers were located in corporate
teams, and performance indicators and other forms of quantitative
methods were the most frequently used methods of obtaining data..
By
Tim Adams
Published 01 July 2019
Quality Assurance of Administrative Data
The Standard recognises the increasing role that administrative data
are playing in the production of official statistics and clarifies our
expectations for what producers of official statistics ..
By
Tim Adams
Published 01 July 2019
Public Accountability Measures (PAMs) 2017-18 Guidance for local authorities - Wales
This dataset has been developed by the Welsh Local Government
Association (WLGA) led Task and Finish group, in consultation with
local authorities, and seeks to provide a clear and simple overvie..
By
Tim Adams
Published 01 July 2019
Increasing access to local data with the Royal Statistical Society
The public should have greater access to good-quality local data, and
leadership nationally and locally on this issue is needed. As cases
are made for further devolution of policy-making within t..
By
Tim Adams
Published 01 July 2019
Independent review of UK economic statistics: final report
An independent review of UK economic statistics. Author: Professor
Sir Charles Bean
By
Tim Adams
Published 01 July 2019
New Conversations: LGA guide to engagement
The guide will be useful for people throughout the local government
sector - whether you're looking to improve statutory consultation
practices to avoid legal challenges or wanting to engage in m..
By
Tim Adams
Published 01 July 2019
Using research evidence: a practice guide
This practice guide has been created to help you use research
evidence to improve your work.
By
Tim Adams
Published 01 July 2019
Using evidence in scrutiny - CfPS, Nesta, Solace
Using evidence in scrutiny: A practice guide for local government
scrutiny by CfPS, Nesta, Solace and the Alliance for Useful Evidence
By
Tim Adams
Published 01 July 2019
Research capacity, knowledge, skills and use in Councils with Adult Social Care Responsibilities
This report is written in four parts. The first presents a rapid
summary of the shape of local authority social care research and key
policies and guidance that have impacted on it over the past ..
By
Tim Adams
Published 01 July 2019
Knowledge City - Australian Centre of Excellence for Local Government
Shows examples of the difference an in-house research team made to a
council and its community using innovative practices in Australia
By
Tim Adams
Published 01 July 2019
Overview of the General Data Protection Regulation (GDPR) - ICO
This overview highlights the key themes of the General Data
Protection Regulation (GDPR) to help organisations understand the new
legal framework in the EU. It explains the similarities with the
..
By
Tim Adams
Published 01 July 2019
Bartlett Centre for Advanced Spatial Analysis
The Centre for Advanced Spatial Analysis (CASA) is an
interdisciplinary research institute focusing on the science of cities.
By
Tim Adams
Published 01 July 2019
iESE - pricing complex care
iESE case study about a mobile application that allows a care worker
to calculate the fair price for a package of care at any address.
By
Liz Copeland
Published 01 July 2019
Barking & Dagenham uses data to manage bookies
The London Borough of Barking & Dagenham’s data science team has
used recent findings from its data science team to determine elements
of its gambling licence policy.
By
Tim Adams
Published 01 July 2019
Housing Market Bulletin
A housing market bulletin to show local housing market trends,
comparing local figures to East of England and England figures.
By
Tim Adams
Published 01 July 2019
Cambridgeshire Insight
Information and statistics about Cambridgeshire and its local communities
By
Tim Adams
Published 01 July 2019
iESE - Community Procurement
iESE case study demonstrating the approach to turning procurement
from an internal service to a community service working on behalf of residents.
By
Liz Copeland
Published 01 July 2019
Hertfordshire Insight
Information and statistics about Hertfordshire and its local communities
By
Tim Adams
Published 01 July 2019
Six Steps to Managing Demand in Adult Social Care
Frpm Oxford Brookes University - John Bolton and Philip Provenzano.
How Councils can deliver outcomes and manage demand and suggested that
improving performance management of strategic objectives..
By
Tim Adams
Published 01 July 2019
Symphony Programme in Somerset
The Symphony Programme is a collaboration between Yeovil District
Hospital NHS Foundation Trust, south Somerset Healthcare GP
Federation, Somerset CCG, Somerset Partnership, The voluntary sector
..
By
Tim Adams
Published 01 July 2019
Hertfordshire County Council - Quality of Care
Case study about how Hertfordshire County Council have worked to
improve the quality of care providers and relationships with them.
By
Liz Copeland
Published 01 July 2019
Connecting Care - a Wakefield perspective
Connecting Care became the delivery mechanism used by partners for
integration across Wakefield and district
By
Tim Adams
Published 01 July 2019
Care Plus - a NE Lincs perspective
Care Plus is a social business that provides adult health and social
care services to people across North East Lincolnshire to help improve
people’s health and well being and enrich people’s live..
By
Tim Adams
Published 01 July 2019
Heddlu Gwent Police and Welsh Ambulance Service - Joint working
Case study about the Heddlu Gwent Police and Welsh Ambulance Joint
Response Unit.
By
Liz Copeland
Published 01 July 2019
What Works Cities - a US perspective
Via Bloomberg Philanthropies, a national initiative to help 100
mid-sized American cities enhance their use of data and evidence to
improve services, inform local decision-making and engage resid..
By
Tim Adams
Published 01 July 2019
Open data training and guidance support at the Open Data Institute (ODI)
The ODI interactive and practical courses are delivered by experts
with significant experience working with open data.
By
Tim Adams
Published 01 July 2019
Data Mill North
Started initially at Leeds City Council sharing and publishing data
with its delivery partners. Supported by ODI Leeds - a pioneer node
of the Open Data Institute. It was created to explore and ..
By
Tim Adams
Published 01 July 2019
Business and Local Government Data Research Centre
A range of no-fee services and academic expertise from the
Universities of East Anglia, Essex, Kent and London School of
Economics is available to help your company or local authority use
data ..
By
Tim Adams
Published 01 July 2019
Ordnance Survey Linked Data Platform
OS OpenData is the opening up of Ordnance Survey data as part of the
drive to increase innovation and support the "Making Public Data
Public" initiative. As part of this initiative Ordn..
By
Tim Adams
Published 01 July 2019
Government Digital Service (GDS)
Best practice guidance and advice for consistent, coherent, high
quality services. Identify the needs for common services, components
and tools, building some ourselves and helping departments b..
By
Tim Adams
Published 01 July 2019