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Resource
Nationwide Building Society - Customer Demand
Case study about Nationwide's call centre staff development programme.
Published 01 July 2019
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Metropolitan Police - One Met Model
Case study about the Metropolitan Police One Met Model transformation and business redesign programme.
Published 01 July 2019
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Lincolnshire Police - Records management system
Case study about Lincolnshire Police's sector leading integrated mobile technology records management system.
Published 01 July 2019
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Lewes District and Eastbourne Borough Councils - joint transformation programme
Case study about how Lewes District and Eastbourne Borough Councils have brought their teams together, have reduced expenditure and are developing a more creative, innovative culture.
Published 01 July 2019
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London Borough of Lambeth - Oracle Cloud standardisation
Case study about Lambeth's integration and standardisation of IT systems.
Published 01 July 2019
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London Borough of Lambeth - integrated leisure and health
Case study about Lambeth's integrated leisure and health that encourages healthier lifestyles.
Published 01 July 2019
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Kent Public Service Network
Case study about implementing public roaming wifi via the Kent Public Service Network partnership.
Published 01 July 2019
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Kent County Council - Human Resources
Case study telling how Kent County Council have restructured their Human Resources.
Published 01 July 2019
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Kent County Council and University of Kent - Digital Inclusion
Case study about a collaborative initiative between Kent Local Authorities and the University of Kent to comprehensively tackle the challenges of new accessibility regulations.
Published 01 July 2019
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The barriers of binary thinking: tackling health-related worklessness on the Wirral
Through a combination of place-based ethnography and peer research, we revealed how a large proportion of ESA claimants were completely isolated from any support. A lack of co-ordination between ..
Published 01 July 2019
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Creative responses to local Data Users' needs: Data Stories and R-Area Profiles
Oxfordshire County Council has developed new Data Stories following a consultation with local data users. Data Stories provide data on a topic as a sequence of interactive infographics. This enab..
Published 01 July 2019
Rating
10
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The value of making friends: How a deeper understanding of user need has created a brighter future for children in Waltham Forest
Using place-based ethnography, depth-interviews, co-design and stakeholder workshops our research went beyond ‘stated needs’ to reveal the underlying needs and difficulties facing parents and c..
Published 01 July 2019
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The Suffolk Joint Strategic Needs Assessment (JSNA)
Healthy Suffolk is home to our JSNA, and also a hub for the Health & Well Being Board. . From its initial launch we have constantly striven to increase engagement, utilising new technology, n..
Published 01 July 2019
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10
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From monster mother to local leader - Essex all-age autism strategy
This project has achieved real impact by engaging decision makers and practitioners through innovative presentation of local area research to co-produce an All-Age Autism strategy.
Published 01 July 2019
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Understanding of complex anti-social behaviour cases including cases presented at partner risk assessment conference (ASBRAC)
The volume of recorded anti-social behaviour (ASB) has been slowly decreasing over the last three years. However, the number of ASBRAC (Anti-Social Behaviour Risk Assessment Conference) cases has..
Published 01 July 2019
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Troubled Families Evaluation 2017
Manchester City Council has been tracking 5,000 families over the past 6 years to understand, inform and evidence the delivery of the National Troubled Families programme. The evidence produced i..
Published 01 July 2019
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Association for Public Service Excellence
Working on a not-for-profit basis, the association for public service excellence (APSE) is dedicated to promoting excellence in the delivery of front line services to local communities around the..
Published 01 July 2019
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Research capacity and research governance in local authority settings in England
The survey found that most researchers were located in corporate teams,  and performance indicators and other forms of quantitative methods were the most frequently used methods of obtaining data..
Published 01 July 2019
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10
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Quality Assurance of Administrative Data
The Standard recognises the increasing role that administrative data are playing in the production of official statistics and clarifies our expectations for what producers of official statistics ..
Published 01 July 2019
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10
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Public Accountability Measures (PAMs) 2017-18 Guidance for local authorities - Wales
This dataset has been developed by the Welsh Local Government Association (WLGA) led Task and Finish group, in consultation with local authorities, and seeks to provide a clear and simple overvie..
Published 01 July 2019
Rating
10
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Increasing access to local data with the Royal Statistical Society
The public should have greater access to good-quality local data, and leadership nationally and locally on this issue is needed. As cases are made for further devolution of policy-making within t..
Published 01 July 2019
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10
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Independent review of UK economic statistics: final report
An independent review of UK economic statistics. Author: Professor Sir Charles Bean
Published 01 July 2019
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New Conversations: LGA guide to engagement
The guide will be useful for people throughout the local government sector - whether you're looking to improve statutory consultation practices to avoid legal challenges or wanting to engage in m..
Published 01 July 2019
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10
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Using research evidence: a practice guide
This practice guide has been created to help you use research evidence to improve your work.
Published 01 July 2019
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Using evidence in scrutiny - CfPS, Nesta, Solace
Using evidence in scrutiny: A practice guide for local government scrutiny by CfPS, Nesta, Solace and the Alliance for Useful Evidence
Published 01 July 2019
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Research capacity, knowledge, skills and use in Councils with Adult Social Care Responsibilities
This report is written in four parts. The first presents a rapid summary of the shape of local authority social care research and key policies and guidance that have impacted on it over the past ..
Published 01 July 2019
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10
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Participation and Engagement Strategy for Fife
Participation and Engagement Strategy for Fife
Published 01 July 2019
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Knowledge City - Australian Centre of Excellence for Local Government
Shows examples of the difference an in-house research team made to a council and its community using innovative practices in Australia
Published 01 July 2019
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The work of Innovate UK
Innovate UK is the UK's innovation agency
Published 01 July 2019
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Overview of the General Data Protection Regulation (GDPR) - ICO
This overview highlights the key themes of the General Data Protection Regulation (GDPR) to help organisations understand the new legal framework in the EU. It explains the similarities with the ..
Published 01 July 2019
Rating
10
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Power BI
Microsoft presentation and communications software
Published 01 July 2019
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Bartlett Centre for Advanced Spatial Analysis
The Centre for Advanced Spatial Analysis (CASA) is an interdisciplinary research institute focusing on the science of cities.
Published 01 July 2019
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iESE - pricing complex care
iESE case study about a mobile application that allows a care worker to calculate the fair price for a package of care at any address.
Published 01 July 2019
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Barking & Dagenham uses data to manage bookies
The London Borough of Barking & Dagenham’s data science team has used recent findings from its data science team to determine elements of its gambling licence policy.
Published 01 July 2019
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10
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Housing Market Bulletin
A housing market bulletin to show local housing market trends, comparing local figures to East of England and England figures.
Published 01 July 2019
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Cambridgeshire Insight
Information and statistics about Cambridgeshire and its local communities
Published 01 July 2019
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iESE - Community Procurement
iESE case study demonstrating the approach to turning procurement from an internal service to a community service working on behalf of residents.
Published 01 July 2019
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Hertfordshire Insight
Information and statistics about Hertfordshire and its local communities
Published 01 July 2019
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Six Steps to Managing Demand in Adult Social Care
Frpm Oxford Brookes University - John Bolton and Philip Provenzano. How Councils can deliver outcomes and manage demand and suggested that improving performance management of strategic objectives..
Published 01 July 2019
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Symphony Programme in Somerset
The Symphony Programme is a collaboration between Yeovil District Hospital NHS Foundation Trust, south Somerset Healthcare GP Federation, Somerset CCG, Somerset Partnership, The voluntary sector ..
Published 01 July 2019
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Hertfordshire County Council - Quality of Care
Case study about how Hertfordshire County Council have worked to improve the quality of care providers and relationships with them.
Published 01 July 2019
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Connecting Care - a Wakefield perspective
Connecting Care became the delivery mechanism used by partners for integration across Wakefield and district
Published 01 July 2019
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Care Plus - a NE Lincs perspective
Care Plus is a social business that provides adult health and social care services to people across North East Lincolnshire to help improve people’s health and well being and enrich people’s live..
Published 01 July 2019
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Heddlu Gwent Police and Welsh Ambulance Service - Joint working
Case study about the Heddlu Gwent Police and Welsh Ambulance Joint Response Unit.
Published 01 July 2019
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What Works Cities - a US perspective
Via Bloomberg Philanthropies, a national initiative to help 100 mid-sized American cities enhance their use of data and evidence to improve services, inform local decision-making and engage resid..
Published 01 July 2019
Rating
10
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Open data training and guidance support at the Open Data Institute (ODI)
The ODI interactive and practical courses are delivered by experts with significant experience working with open data.
Published 01 July 2019
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10
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Data Mill North
Started initially at Leeds City Council sharing and publishing data with its delivery partners.  Supported by ODI Leeds - a pioneer node of the Open Data Institute. It was created to explore and ..
Published 01 July 2019
Rating
10
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Business and Local Government Data Research Centre
A range of no-fee services and academic expertise from the Universities of East Anglia, Essex, Kent and London School of Economics is available to help your company or local authority use data ..
Published 01 July 2019
Rating
10
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Ordnance Survey Linked Data Platform
OS OpenData is the opening up of Ordnance Survey data as part of the drive to increase innovation and support the "Making Public Data Public" initiative. As part of this initiative Ordn..
Published 01 July 2019
Rating
10
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Government Digital Service (GDS)
Best practice guidance and advice for consistent, coherent, high quality services.  Identify the needs for common services, components and tools, building some ourselves and helping departments b..
Published 01 July 2019
Rating
10