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Resource
How Toronto Reined In Big Tech
An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.
Published 24 January
Rating
00
Resource
Embracing digital transformation - Lewisham Council
This case study sets out the benefits of becoming a more digital focused council.
Published 17 January
Rating
00
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Eastleigh Borough Council – Implementation of new target operating model
Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more com..
Published 30 December 2020
Rating
00
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Designing Services: Scoping the Transaction
A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user ne..
Published 27 December 2019
Rating
00
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Lessons Learned From Five Years of Failure
A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
Published 27 December 2019
Rating
00
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Income Generation For Local Authorities
There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary servi..
Published 23 December 2019
Rating
00
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Westminster City Council – Development of a new digital platform and services for Adult Social Care
How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
Published 19 December 2019
Rating
00
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Wokingham Borough Council - implementation of a new operating model
This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an or..
Published 18 December 2019
Rating
00
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Troubled Families Programme
The Troubled Families Programme helps thousands of families across England to get the help they need to address multiple, complex problems.
Published 11 December 2019
Rating
00
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East Riding of Yorkshire Council use of Building Information Modelling
East Riding of Yorkshire Council has developed in Bridlington one of the best leisure facilities in the country. Using Building Information Modelling (BIM), the project team has successfully deli..
Published 09 December 2019
Rating
00
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Identifying the health care system benefits of housing with care
The Housing Learning and Improvement Network (Housing LIN) and Southampton City Council have published the results of a study that highlights the health care system benefits of housing with care...
Published 04 December 2019
Rating
00
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Lessons learned in housing an ageing population
A report by the Housing LIN ( Housing Learning and Improvement Network)  ..
Published 04 December 2019
Rating
00
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How to Develop a Community-Led Approach to Age Friendly Housing in Central Bedfordshire
This guide by the Housing LIN (Housing Learning and Improvement Network) sets out action that will assist communities in Central Bedfordshire to take the next steps in implementing plans to incre..
Published 04 December 2019
Rating
00
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Benefits of using an agile approach
A booklet guide outlining the benefits of using an agile approach produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
20
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Successful stakeholder management
A booklet guide on successful stakeholder management produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
00
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User research and testing
A booklet guide on user research and testing produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
00
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Running a successful project
A booklet on how to run a successful project produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
10
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Policy analytics ladder - adapted from Gartner
Image tweeted by Dr Andrea Siodmok, Policy Lab - framework to support policy analytics.
Published 13 November 2019
Rating
00
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Pembrokeshire - kerb-side recycling scheme
Pembrokeshire County Council launched a new, novel kerbside recycling scheme in Autumn 2019.  This Youtube video is a light-hearted communications channel for its residents and is an innovative w..
Published 07 November 2019
Rating
00
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Realising the potential of early intervention
This major report sets out a bold plan of action to ensure effective early intervention is available to the children, young people and families who need it most.
Published 29 October 2019
Rating
00
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LGA / ODI eLearning modules on better use of data and open darta
The Local Government Association and the Open Data Institute worked in partnership in 2017/8 to develop a series of six online, free eLearning modules aimed at helping to inform users on the best..
Published 07 October 2019
Rating
10
Resource
NHS Secondary use of data governance tool
This tool consists of six steps that help care systems to establish robust data governance for integrated care. These steps can be undertaken sequentially to provide an end-to-end solution, or ac..
Published 07 October 2019
Rating
10
Resource
LG Inform – Headline Report
This report compares data about your authority for a range of services to that of other similar authorities. It allows you to examine your authority’s perfor..
Published 02 October 2019
Rating
50
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LG Inform
A data tool maintained by the LGA that brings together more than 5,000 pieces of up-to-date performance, financial, demographic and other data about a council and its area, and presents it in cha..
Published 02 October 2019
Rating
30
Resource
Helping Staff to Embrace Change
A blog about how to help staff internalise and embrace change, through empowering advocates and champions.
Published 25 September 2019
Rating
00
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Transformation as a Journey
A blog about how to demonstrate the leadership that is needed to drive change internally.
Published 25 September 2019
Rating
00
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20 Tools for Innovating in Government
This handbook from NESTA offers 20 tools proven to help innovation flourish inside government, based on their work for over more than a decade
Published 18 September 2019
Rating
00
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Shifting power, supporting communities and reshaping public services
These five case studies from Nesta, are written by local authority innovators working with citizens to reshape public services.
Published 16 September 2019
Rating
00
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Transforming Outcomes for People, Places and Public Services
An article about a new community-based multi-agency approach that is demonstrating it can transform outcomes for people in Oldham and as a result is also generating savings for the public purse. ..
Published 05 September 2019
Rating
10
Resource
Developing a New Model for Delivering Children's Social Care
A case study of how Leicestershire County Council developed a care placement strategy to help them improve the process for managing children in the care system, which involved working with an ext..
Published 05 September 2019
Rating
00
Resource
What is Real Transformation and How do you Make it Happen?
A think piece on how transformation was delivered in Wigan Council, by Donna Hall, chief executive.
Published 05 September 2019
Rating
00
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Transformation in Rotherham
An article by Ian Thomas, former Director of Children and Young People's Services at Rotherham Borough Council, on his experience of transforming children's services.
Published 05 September 2019
Rating
00
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Case Study: West Suffolk Council solar farm and rental income
West Suffolk Council has invested in the renewable energy market and commercial rent, which has had a secondary benefit of protecting jobs and business interest in the local area.
Published 05 September 2019
Rating
00
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Happy Ever After or Till Death Us Do Part?
A think piece on leadership and technology, by Max Wide of the Connected Places Catapult, that helps understand the role of technology as a tool for change (rather than being the change in itself..
Published 05 September 2019
Rating
00
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Commissioning as an Approach to Transformation
A think piece on the role of commissioning in transformation, by Benjamin Taylor and Garath Symonds from the Public Sector Transformation Academy.
Published 05 September 2019
Rating
00
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Six Steps to Managing Demand in Adult Social Care - A performance management approach
A report from IPC that highlights how taking a performance management approach can help councils deliver outcomes and better manage demand in adult social care.
Published 04 September 2019
Rating
00
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BEACON COUNCIL RESEARCH REPORT - CRIME REDUCTION IN RURAL AREAS
This paper outlines the key trends in rural crime and suggests a framework for action to reduce crime in rural areas. It highlights the difficulties inherent in developing rural solutions and off..
Published 03 September 2019
Rating
00
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West Suffolk Council solar farm generates an income of £1.5 million, £100,000 more than expected.
A discussion on Twitter about West Suffolk's solar farm. It saw an income of £1.5 million coming substantially from a combination of selling electricity to the grid and income from Renewable Obli..
Published 21 August 2019
Rating
00
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The key enablers of developing an effective partnership-based early help offer
This research explores the enablers of and barriers to developing and sustaining an effective local early help offer. The findings are based on in-depth engagement with eight local areas w..
Published 13 August 2019
Rating
00
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Case Study Eastleigh Borough Council: Purchasing Property Assets
Case study describing activity that Eastleigh Borough Council have undertaken to pursue the purchase of a range of property assets which generate a high investment yield.
Published 07 August 2019
Rating
00
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Skills and behaviours to fuel innovation in government - NESTA
Around the world, governments are investing in innovation skills for public servants. This NESTA toolkit explores the kinds of behaviours we need to see in order to succe..
Published 09 July 2019
Rating
00
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Data Visualisation in Children’s Social Care
​​ Report by Coram exploring the potential of data visualisation to improve decision-making and performance in children’s social care. A prototype was ..
Published 08 July 2019
Rating
00
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Enhancing productivity through employee support (LGA)
A support package from the LGA to improve workforce productivity by helping them to assess their approaches to performance management and employee engagement.  Offering advice and guidance to hel..
Published 02 July 2019
Rating
00
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Ideas to re-recruit social workers (LGA)
Many social workers have left their profession.  For some it has been a while since they left.  Whatever the reasons for their departure - perhaps a career break, caring for a family member - the..
Published 02 July 2019
Rating
10
Resource
Workforce Focus (LGA)
The primary aim of this document is to help senior HR professionals and their teams to develop local action plans for workforce improvement by providing facts and ideas.
Published 02 July 2019
Rating
00
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Epsom and Ewell Borough Council - Income generation and enterprise plan
The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides. This would ..
Published 01 July 2019
Rating
00
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Melton Borough Council - Timesage
Timesage is a commercial brand for Melton Borough Council. The initial aim was to develop a pilot with a view to providing chargeable services to local people using a monthly subscrip..
Published 01 July 2019
Rating
00
Resource
Eastbourne Borough Council - CloudConnx
Case study about Eastbourne's CloudConnx - creating affordable broadband for businesses.
Published 01 July 2019
Rating
00
Resource
Tackling multiple unhealthy risk factors - emerging lessons from practice - (The King's Fund)
This paper sets out the experience, learning and practice of eight areas (six local authority services and two NHS services) that are designing services to support their populations to change u..
Published 01 July 2019
Rating
00
Resource
Innovate to save case studies (NESTA)
Innovate to Save was launched in 2017 and took eight projects through research and development to test their ideas for improving public services and generating cashable savings. These ..
Published 01 July 2019
Rating
10
Showing 1 to 50 of 303 entries.