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  • LGA guidance on understanding the views of residents
    Read this guidance to see how you can run more effective resident satisfaction, service specific and 'who reads what' surveys and consultations with your communities.  
    Resource |
    By:  thumbnail Kate Cooper |
    Last updated:  31 Jul 2023 |
    Type:  Guide
    0
  • Using the Unique Property Reference Number (UPRN) – a guide for councils
    The Unique Property Reference Number (UPRN) should be fundamental to all data matching and, therefore, to all data analysis. To learn more about UPRNs and for a comprehensive guide to using them,...
    Resource |
    By:  thumbnail Kate Cooper |
    Last updated:  31 Jul 2023 |
    Type:  Guide
    0
  • National Data Strategy
    The National Data Strategy is a framework for the action the government will take on data. It looks at how the government can leverage existing UK strengths to boost the better use of data...
    Resource |
    By:  thumbnail Kate Cooper |
    Last updated:  26 Jul 2023 |
    Type:  Report
    0
  • The Local Government Digitalisation Almanac
    This guide contains simple steps, practical examples and recommended reading to support councils as they push forwards with the 12 critical goals of digitalisation.  It aims to make the...
    Resource |
    By:  thumbnail Juliet Whitworth |
    Last updated:  17 Apr 2023 |
    Type:  Guide
    0
  • Data Sharing Governance Framework
    The Government published the Data Sharing Governance Framework in May 2022. This sets out five principles to follow to make data sharing more efficient:   Commit to leadership and...
    Resource |
    By:  thumbnail Juliet Whitworth |
    Last updated:  02 Aug 2023 |
    Type:  Guide
    0
  • Performance management of council-led commercial activity (LGA)
    This review of lessons learned summarises the particular points to consider when looking at governance and performance management of commercial activity within councils.
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  14 Sep 2022 |
    Type:  Case study
    0
  • Performance management at Rochdale Borough Council
    This case study explains how Rochdale Borough Council is working to develop an organisational culture that maximises the benefits of data and performance management.
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  14 Sep 2022 |
    Type:  Case study
    0
  • Performance management at Basildon Borough Council
    This case study explores how Basildon Borough Council developed a positive performance management culture based on transparency, ‘no blame’, and ownership of the process across all levels of...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  14 Sep 2022 |
    Type:  Case study
    0
  • Performance management at High Peak Borough Council and Staffordshire Moorlands District Council
    This case study describes how High Peak Borough Council and Staffordshire Moorlands District Council have embedded performance management at all levels within both councils.
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  14 Sep 2022 |
    Type:  Case study
    0
  • Performance management at Cheshire West and Chester Council
    This case study describes how Cheshire West and Chester Council developed a revised performance management framework (PMF) alongside its new council plan.
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  14 Sep 2022 |
    Type:  Case study
    0
  • Performance management at Bristol City Council
    This case study explains how Bristol City Council is working to develop a performance management culture which embraces the use of data and insight to drive improvement.
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  14 Sep 2022 |
    Type:  Case study
    0
  • Transparency in data analytics and algorithms assisting decision making [GOV.UK]
    This is a government blog published on GOV.UK by the Government Digital Service (GDS) in July 2022.  It sets out government thinking on the need and approach to being transparent in the...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  05 Jul 2022 |
    Type:  Blog
    0
  • Greater Manchester Combined Authority (GMCA) Information Strategy
    Greater Manchester Combined Authority (GMCA) has put much thought into its policies and strategies for the management and use of the data it holds.  The strategy is grounded in protection and...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  27 Jun 2022 |
    Type:  Case study
    0
  • Cornwall Council Digital and Data Strategy 2022
    One of Cornwall Council’s four target outcomes from 2022 is to be an empowering and enterprising organisation in which its Customer Philosophy sets out an ambition that its services are...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  10 Jun 2022 |
    Type:  Report
    0
  • Publishing local services information to new national data standard Open Referral UK
    Since 2015 local government (led by the LGA and participating councils) has been working to develop a new national data standard to set out how information about local and hyper local services...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  15 Jun 2022 |
    Type:  Case study
    0
  • Mobility Hub initiative at Plymouth City Council to support climate change challenge
    This scheme forms part of a programme of investment through the Transforming Cities Fund (TCF), that collectively, helps reduce congestion, improve air quality and help the city prosper by...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  04 Feb 2021 |
    Type:  Case study
    0
  • Benchmarking at Coventry City Council
    This case study highlights the work that Coventry City Council has undertaken to view local and comparative performance data for benchmarking. Coventry makes use of the LG Inform Plus direct...
    Resource |
    By:  thumbnail Mike Thacker |
    Last updated:  15 Jun 2022 |
    Type:  Case study
    0
  • New Zealand charter for algorithm use in predictive analytics and artificial intelligence
    In August 2020, the NZ Government become the first in the world to outline a set of standards to guide the use of algorithms by public agencies.  We live in a data rich world where algorithms...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  15 Jun 2022 |
    Type:  Guide
    0
  • North East Cambridge Area action Plan
    Two councils in the Cambridge area - Cambridge City and South Cambridgeshire - have joined forces to communicate and inform their citizens about their plan for area rejuvenation. They have used...
    Resource |
    By:  thumbnail Tim Adams |
    Last updated:  30 Jul 2020 |
    Type:  Case study
    0
  • The Outsourcing Playbook
    Key policies, good practice and guidance from the Cabinet Office on making outsourcing decisions and contracting outside suppliers for the delivery of public services.
    Resource |
    By:  thumbnail Juliet Whitworth |
    Last updated:  11 Jun 2020 |
    Type:  Guide
    0
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